Terms & Conditions

By registering for or using the gt994 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety. These terms govern all interactions with the platform, including but not limited to game participation, account management, financial transactions, bonus claims, and customer support communications.

These T&C are effective immediately upon account creation. gt994 may update or revise these terms periodically. Users who continue to use the platform after any such change are deemed to have accepted the revised terms. It is the user's responsibility to review these terms regularly to remain informed of any updates.

Access to and use of the gt994 platform is strictly limited to individuals who meet all of the following eligibility criteria. Failure to satisfy any single criterion will render a user ineligible, and any accounts opened by ineligible users may be suspended or permanently closed without notice.

• You must be at least 21 years of age. gt994 enforces a strict 21+ policy across all services.
• You must be accessing the platform from a jurisdiction where online gaming is not explicitly prohibited.
• You must register using your own personal details. Creating an account on behalf of another person is prohibited.
• You must not be a current employee, contractor, director, or associate of gt994 or any of its affiliated partners.

gt994 reserves the right to request proof of age and identity at any time. If satisfactory documentation is not provided within a reasonable period, the account will be restricted pending verification. We are committed to protecting minors and take underage gambling extremely seriously.

To access the full range of gt994 services, users are required to create a personal account. During registration, you must provide accurate, complete, and up-to-date information. gt994 implements a Know Your Customer (KYC) process to verify user identity before processing withdrawals or large transactions. The following obligations apply to all registered accounts:

• Each user is permitted to hold only one account. Duplicate accounts will be merged or closed, and any associated balances may be forfeited.
• You are responsible for maintaining the confidentiality of your login credentials. Do not share your password with any third party.
• Any activity conducted through your account — including wagers, deposits, and withdrawals — is your sole responsibility, whether or not you authorised the action.
• You must promptly notify gt994 support if you suspect unauthorised access to your account or a security breach.

gt994 may require users to complete identity verification (KYC) before processing any withdrawal request. Acceptable documents include a valid national ID card, passport, or utility bill. Failure to complete KYC within the stipulated timeframe may result in temporary account restrictions. All user data is handled in accordance with our Privacy Policy.

gt994 supports a range of localised payment methods convenient for players in Bangladesh. All financial transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum transaction limits apply and may be updated periodically. The following conditions govern all deposits and withdrawals:

• Accepted payment methods include bKash, Nagad, Rocket, Upay, and selected bank transfers via Dutch-Bangla Bank, City Bank, and BRAC Bank.
• Deposits are generally credited to your account within minutes. gt994 is not liable for delays caused by the payment provider or mobile banking network.
• Withdrawals are subject to identity verification and may take 1–3 business days to process. gt994 reserves the right to conduct additional due-diligence checks before releasing funds.
• Funds deposited through one method must generally be withdrawn via the same method unless otherwise approved by the support team.

gt994 will not process withdrawals to third-party accounts. The name on the receiving payment account must match the registered account holder's name. Any attempt to transfer funds to unverified external accounts may trigger a fraud review and account suspension.

gt994 regularly offers promotional bonuses to both new and existing players, including welcome bonuses, deposit match offers, free spins, cashback deals, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions:

• All bonuses carry a wagering requirement (rollover) that must be fulfilled before any bonus-derived winnings can be withdrawn. The specific rollover multiplier is stated on each individual promotion page.
• Bonuses are personal and may not be transferred, sold, or shared between accounts under any circumstances.
• gt994 reserves the right to withdraw or modify any bonus or promotion at any time and without prior notice, particularly in cases where abuse or fraud is suspected.
• Players may only claim a welcome bonus once, using a single account. Attempting to claim the same offer through multiple accounts constitutes fraud and will result in account termination.

To maintain a safe, fair, and enjoyable environment for all users, certain activities are strictly forbidden on the gt994 platform. Any user found to be engaged in prohibited activities will face immediate account suspension and potential legal action. The following are expressly prohibited:

• Opening, operating, or benefiting from more than one account (multi-accounting), whether under your own name or a fictitious identity.
• Using automated scripts, bots, artificial intelligence tools, or any mechanical means to interact with games, exploit odds, or manipulate outcomes.
• Engaging in money laundering, structuring transactions to conceal the origin of funds, or using the platform for any illegal financial activity.
• Colluding with other players, dealers, or staff to gain an unfair advantage over other users or the house.
• Attempting to exploit glitches, system errors, or technical vulnerabilities to gain credits, bonuses, or any unearned advantage.

Violations of these rules will result in consequences proportional to the severity of the offense, up to and including permanent account closure, forfeiture of all balances, and referral to relevant authorities where required by law.

All content on the gt994 platform — including but not limited to logos, trademarks, graphics, game designs, user interface layouts, written copy, software, and compiled databases — is the exclusive intellectual property of gt994 or its licensed content providers. No part of this content may be copied, reproduced, distributed, displayed, sold, or used in a derivative work without the express prior written consent of gt994.

Users are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. This licence does not permit any commercial exploitation of the platform's content, branding, or game assets.

To the fullest extent permitted under applicable law, gt994 and its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use or inability to use the platform. Without limiting the foregoing, gt994 expressly disclaims liability for:

• Interruptions to platform availability caused by server maintenance, technical failure, or force majeure events including natural disasters, civil unrest, or telecommunications outages.
• Financial losses resulting from a user's own betting decisions, misuse of bonus funds, or failure to read and understand promotional terms before participation.
• Losses arising from unauthorised account access where the user has failed to adequately secure their login credentials or device.

gt994 makes no warranty, express or implied, regarding the accuracy, completeness, or fitness for purpose of any game outcome, odds display, or promotional content. In jurisdictions where limitation of liability is restricted by law, gt994's liability shall be limited to the minimum extent permitted.

gt994 is committed to promoting safe and responsible gaming. We believe gambling should remain an enjoyable leisure activity, not a financial strategy or a coping mechanism. We provide a range of tools to help users manage their gaming activity, including voluntary deposit limits, session time reminders, temporary cool-off periods, and self-exclusion options. Players who feel their gambling may be becoming a problem are strongly encouraged to contact our support team immediately.

For more detailed information on the tools and resources available to you, please visit our dedicated Responsible Gaming page. gt994 strictly enforces its 21+ age policy and will not knowingly permit minors to access any real-money service on the platform.

gt994 reserves the right to amend, update, or replace these Terms & Conditions at any time and without prior notice. When material changes are made, we will update the "Last updated" date shown at the top of this page. The most current version of these terms is always the version published at this URL and takes precedence over any prior version communicated verbally, electronically, or in writing.

Your continued use of gt994 following any amendment constitutes your unconditional acceptance of the revised terms. If you object to any change, your sole remedy is to close your account and cease use of the platform.

These Terms & Conditions and any dispute, claim, or matter arising from them shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which gt994 operates. In the event of a dispute between you and gt994, we strongly encourage you to contact our support team in the first instance so that an informal resolution can be sought. The majority of disputes can be resolved quickly and fairly at this stage.

Should informal resolution fail, disputes will be referred to binding arbitration under the rules of an appropriate arbitral body. Both parties agree to waive the right to a jury trial and to participate in class-action proceedings. Nothing in this clause limits either party's right to seek emergency injunctive relief before a competent court.