Privacy Policy

Introduction

Welcome to gt994, Bangladesh's trusted online casino and sports betting platform. This Privacy Policy explains how gt994 collects, uses, stores, and protects the personal information you provide when you access or use our services, including our website at https://gt994.club.

By using gt994, you confirm that you have read and understood this Privacy Policy. Your continued use of the platform constitutes your acceptance of the practices described herein. If you do not agree with any part of this policy, please discontinue use of gt994 immediately.

This policy applies to all players, visitors, and users of the gt994 platform across Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Our services are strictly available to adults aged 21 and above only.

Information We Collect

To provide you with a secure, fair, and personalised betting and gaming experience, gt994 may collect the following categories of personal information:

• Identity and contact information: full name, date of birth, email address, phone number, and residential address.
• Account credentials: username and hashed password used to secure your gt994 account.
• Financial and transaction data: deposit and withdrawal amounts, preferred payment methods (such as bKash, Nagad, Rocket, Upay), and transaction history.
• Technical and device data: IP address, browser type, device model, operating system, session duration, and page interaction logs.
• Gaming and betting activity: game history, wager amounts, win/loss records, bonus usage, and responsible gaming preferences.

We collect this information directly from you at registration, through your use of our platform, and automatically via cookies and similar tracking technologies. We do not collect sensitive personal information such as national ID numbers or biometric data unless specifically required for account verification under applicable compliance rules.

How We Use Your Information

gt994 uses the personal data we collect solely for legitimate purposes directly related to the operation and improvement of our platform. Specifically, your information may be used for:

• Account creation, verification, and management, including confirming that you are aged 21 or above.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels.
• Delivering personalised promotions, bonuses, and game recommendations based on your activity and preferences.
• Maintaining fair play, fraud prevention, anti-money-laundering compliance, and responsible gaming monitoring.
• Providing customer support and resolving account queries, disputes, or technical issues.
• Sending service notifications, security alerts, and — where you have consented — promotional communications.

Cookies and Tracking Technologies

gt994 uses cookies and similar technologies (such as local storage and session identifiers) to operate essential site functions, remember your preferences, analyse usage patterns, and improve overall performance. Cookies are small text files stored on your device; they do not contain executable code or viruses.

You may configure your browser to refuse or delete cookies at any time. Please note that disabling certain cookies may affect the functionality of the gt994 platform, including login persistence and game session continuity. We do not use third-party advertising cookies or sell your behavioural data to advertisers.

Data Sharing and Disclosure

gt994 does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited and necessary circumstances:

• Service providers and technology partners: trusted vendors (such as payment processors, KYC verification providers, and hosting infrastructure) who assist in operating the platform under strict confidentiality agreements.
• Legal and regulatory compliance: where disclosure is required by applicable law, court order, or regulatory authority to protect the rights, property, or safety of gt994 or its users.
• Fraud and security investigations: sharing information with law enforcement or security teams when there is a credible suspicion of fraudulent activity, account compromise, or money laundering.

All third-party service providers who receive your data are contractually bound to handle it in accordance with this Privacy Policy and applicable data protection standards. gt994 remains responsible for ensuring that any shared data is treated with appropriate confidentiality and security.

Data Security

gt994 employs industry-standard security measures to protect your personal data against unauthorised access, loss, alteration, or destruction. These measures include SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers, secure password hashing, access controls, and routine security audits.

While we maintain robust technical and organisational safeguards, no online platform can guarantee absolute security. In the event of a data breach that is likely to affect your rights or interests, gt994 will notify affected users promptly in accordance with our incident response procedures. We strongly recommend using a strong, unique password for your gt994 account and enabling any available account security features.

Your Rights as a User

gt994 respects your right to control your personal information. As a registered user of our platform, you are entitled to:

• Right of access: request a copy of the personal data gt994 holds about you.
• Right to rectification: ask us to correct any inaccurate or incomplete information held in your account.
• Right to erasure: request deletion of your personal data, subject to any legal retention obligations we are required to fulfil.
• Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to complain: if you believe your data rights have been violated, you may contact our support team or submit a formal complaint through the appropriate channels.

To exercise any of the above rights, please contact us using the details provided in the Contact section of this policy. gt994 aims to respond to all data rights requests within a reasonable timeframe.

Data Retention

gt994 retains your personal information for as long as your account remains active or as long as necessary to provide you with our services. Once your account is closed, we may retain certain data for additional periods as required by applicable financial, anti-money-laundering, or legal compliance obligations.

When data is no longer needed and no retention obligation applies, gt994 securely destroys or anonymises the information so that it can no longer be linked to any individual user.

Third-Party Links

The gt994 platform may occasionally reference third-party services (for example, payment providers such as bKash, Nagad, Rocket, and Upay). These external services operate under their own privacy policies and terms of service, which are separate from and independent of this Privacy Policy. gt994 is not responsible for the privacy practices or content of any third-party service. We encourage you to review the privacy policies of any external service you use in connection with your gt994 account.

Changes to This Privacy Policy

gt994 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of gt994 following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you disagree with the revised policy, you should stop using our platform and may request account closure by contacting our support team.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to our support team. We are committed to addressing your enquiries promptly and transparently.

Email: [email protected] (plain text only — not a clickable link). Our team is available 24/7 to assist registered players across Bangladesh.